COVID-19 Response

 
 

Dear Valued Customers and Partners

We’re working hard to protect the spread of COVID-19 but also providing you with our essential service. Your health and safety and the Heath and safety of our team is of the utmost importance to us.

 What we’re doing to protect you and our team:

 Office Procedures:

  •      Completing sanitization of the common surfaces periodically throughout the day

  •   Restricting access to our office to limit the social interactions

Technician Procedures:

  •        Technicians are to be working independently, not interacting with other Action Employees to ensure Social Distancing

  •        Technicians will not be allowed access to the office or to the rest of the Action team other than phone calls to prevent potential interaction of a “infected” individual

  •        Technicians will be equipped with mask/respirators; Masks can be worn at the request of the customer or the discretion of the Technician

  •        Technicians are equipped with gloves and wipes to help improve cleanliness; Gloves can be worn at the request of the customer or the discretion of the Technician

  •        Helper/Apprentice Technician will be teamed with one Journeyman for jobs that require a team; this team will not change for the duration of the Social Distancing period

What we ask of you:

  •         Before any site visit, we will require confirmation that you are not sick, have travelled out of province in the past 14 days or that you or any of your family members are under quarantine, mandatory or voluntary

  •        We request that the work area be vacated so we can provide Social Distancing while we work

  •        Payment will be accepted by Visa, MasterCard or E-Transfer, no cash or cheques will be accepted; no physical handling of our payment equipment by you, our customer

  •        No signature confirmation of job completion will be required

We appreciate your understanding in these difficult times. We want you to know that we are doing everything in our power to keep you and our team safe and healthy. If you have any questions or concerns please feel free to contact our office directly at 306-244-8248.

Best wishes and good health form our family to yours, sincerely,

 

Michael & Diane Bacon & the Action Family